Accommodation Categories

Curb-to-Curb Service

The service will pick-up or drop-off rider at the curb (side of the road) of a public roadway near the desired origin or destination. Curb to curb service typically will not enter driveways.

Door-to-Door Service

The service includes assistance for passengers from door of originating structure to door of destination structure.

Gurney

The service has vehicles that can a passenger securely and safely in a lying down, prone position, e.g. on a gurney.

Hand-to-Hand Service

The service will pick up a passenger from the care of an individual at the origin and drop of the passenger in the care of another individual at the destination.

Help with Bags/Packages

The service includes help with bags and packages from door of origin to door of destination.

Help with Stairs

The service includes assisting the passenger up and down the stairs of the vehicle, or your vehicle is at the curb height with no steps.

Need Car Seat for Child Passenger

The service will provide a car seat for children of passengers.

Non-folding 2-Wheeled Scooter

The service has vehicles that can accommodate a non-folding two wheeled electric scooters with passenger.

Oversized Wheelchair

The service has vehicles that can accommodate oversize wheelchairs/scooters, with passenger seated in wheelchair/scooter, that exceeds 30” in width, and/or 48” in length, and/or weigh more than 600lbs with seated passenger.

Segway

The service has vehicles that can accommodate Segway human transporters. A Segway is a self balancing self propelled device for use by a standing passenger.

Stops en Route

The service will stop and wait for a rider that has disembarked to perform an errand while en route, e.g. pick-up a prescription.

Traveling with PCA

The service allows a passenger to be accompanied by a personal care attendant at no additional charge.

Traveling with Service Animal

The service allows a passenger to be accompanied by a service animal.

Unassisted Transfer from Wheelchair

The service allows riders to transfer (without assistance) from their wheelchair to a seat in the service’s vehicle. Service can load and transport a folded wheelchair.

Walker

The service has vehicles that can accommodate passengers and their wheeled or non-wheeled walkers with a ramp or a lift, if needed. Walker may fold-up or not.

Wheelchair

The service has vehicles that can accommodate carry a power or manual wheelchair/scooter not exceeding 30” in width, and 48” in length (at 2” from the ground), and not weighing more than 600 lbs with seated passenger.